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SERVICE UPDATE: GUIDELINES FROM 19/07/2021

 

 

In line with the gradual easing of national restrictions, from Monday 19th July 2021 we are open for the following services:

 

Darlington Library (Crown Street)

*Book borrowing and returns

*Computer use (limited to 30 minutes for library members and on a first come, first served basis)

*Study space (with restrictions)

*Art Gallery

*Centre for Local Studies

 

Cockerton Library

*Book borrowing and returns only

*Computer use (limited to 30 minutes for library members and on a first come, first served basis)

 

We will maintain our Home Delivery Service to those aged 60 and above.
 

To sign up to our Home Delivery service (for over 60s in Darlington) - Please telephone 01325 349610 or email library@darlington.gov.uk


To use our Select and Collect service - please request your books in advance via our website, app or by telephone.

  • Download the Darlington Library app or use the Renew/Sign in link at the top of this page (tap on menu if you are on a mobile device.)
  • Log in using your library card and PIN.
  • Browse our extensive catalogue and reserve your chosen titles.
  • Once notified, you will be able to collect your books from your chosen branch.

Should you be unable to go online or require further assistance, please telephone us on 01325 349610.
 
Our opening times are as follows:


Darlington Library:
Monday - Saturday : 10am - 4pm
Sunday: Closed


Cockerton Library:
Monday, Wednesday, Friday: 9.30am - 1.00pm
Tuesday, Thursday, Saturday: 1.00pm - 4.00pm

 

 

Frequently asked questions:


 
How Long are my books checked out for?
Books are checked out for  period of 21 days ( 3 weeks )

 

Will I be charged for overdue books?
No, there will be no charges for overdue books.

 
Will I be charged for reserving books?
No, there are currently no charges for reserving books.
 
I have recieved an overdue notice, what should I do?
You can extend the loan period of your books by signing into your account on our website or app, or call us on 01325 349610. Alternatively, you may return them during our advertised opening hours - above - This is simply a reminder notice, there will be no charges for overdue books.
 
Do you have computer access/printing facilities at the Library?
Yes, we are currently offering computer access/printing on a first come, first served basis. It is limited to 30 minutes and to library members only.
 
Can I sign up for the home delivery service?
We are offering a home delivery service to residents of Darlington aged 60 and above. There is more information on our website about this service including how to sign up here.
 
Can I join the Library service online?
Yes, you can apply for a Digital Membership. Just complete the online form here and we will send you a library card number and PIN via email. You can use this number to sign up for our digital services such as e-Books. If you wish to borrow printed books from the Library, please wait for your membership to be approved via email. You may then collect your Library card for book borrowing from Darlington Library, when you provide sufficient identification.
 
Can I use any of the Centre for Local Studies facilities at the moment?
The Centre for Local Studies at Darlington Library is open Mon - Fri from 10am - 4pm. However, we may be able to answer your query by email - our contact details are here. We are also offering free access to Ancestry and Find My Past to library members here
 
Are you able to accept donations of books?
No, unfortunately we are unable to take donations at this time.
 
How do I sign up for e-Books?
If you are not a library member please use the online form here to sign up for a membership. If you are already a member simply use your card number and PIN to sign up. Our digital reading page has more information.

 

When will Baby Rhymetime return?

We are unable to offer Rhymetime sessions at the moment due to Covid restrictions, we will make make further announcements around sessions and booking in due course.